Returns
To return a Brexons Workwear product: You must request an RMA (Return Merchandise Authorization) number before making a return. To obtain an RMA number simply email us at accounts@brexonsworkweark.co.uk and request an RMA number. Please be sure to let us know in your email the date of your purchase, what you would like to return and why you want to return it. The RMA number, once received, must be written in a conspicuous place on the outside of the return parcel.
What can be returned: Most of the items we sell can be returned. All returns must be in their original packaging. Items to be returned must be in new condition. If there is any noticeable wear, the item(s) simply cannot be returned.
What cannot be returned: No returns will be accepted after 30 days of receipt of purchase. Items that are not in their original packaging cannot be returned. Items with noticeable wear cannot be returned. Items must be in like new condition to be eligible for return.
Returns for refund: must be made within 30 days of receipt of purchase.
Returns for exchange or store credit: must be made within 30 days of receipt of purchase.
Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.
RETURNS POLICY FOR BESPOKE AND PERSONALISED ITEMS
Thank you for shopping with us. Please note that all items we sell are bespoke and personalised to your specific order. As such, once your order is placed, we are unable to accept returns, exchanges, or cancellations.
We take great care in ensuring that your order is crafted to meet your specifications. To assist in selecting the right size and design, we provide detailed size guides and product information before purchase. We strongly recommend reviewing this information carefully to ensure satisfaction with your order.
If you have any concerns regarding your order or require assistance, please don't hesitate to contact us prior to placing your order. We are here to help!
Thank you for your understanding and support.
To return your items:
- Contact Customer Support to obtain an RMA (Return Merchandise Authorization) number. Please indicate if you want a replacement or a refund.
- Write the RMA number in a conspicuous place on the outside of the return parcel.
Send the package to:
Brexons Workwear - Returns
Unit 38 Longwood Road Corringham Road Ind Est
Gainsborough
Lincolnshire
DN21 1QB
United Kingdom
RETURNS POLICY FOR BESPOKE AND PERSONALISED ITEMS
Thank you for shopping with us. Please note that all items we sell are bespoke and personalised to your specific order. As such, once your order is placed, we are unable to accept returns, exchanges, or cancellations.
We take great care in ensuring that your order is crafted to meet your specifications. To assist in selecting the right size and design, we provide detailed size guides and product information before purchase. We strongly recommend reviewing this information carefully to ensure satisfaction with your order.
If you have any concerns regarding your order or require assistance, please don't hesitate to contact us prior to placing your order. We are here to help!
Thank you for your understanding and support.
